It is said that the passenger of the plane fell ill after eating an omelette filled with cockroaches
An Air India passenger has recorded his experience in the airline's first-class cabin and revealed the unsanitary conditions he faced. The footage shows dirt around his seat and torn upholstery. (Credit: Anip Patel / @mondayswithmohan via TMX)
A traveler recently called Air India after finding cockroaches in his in-flight meal earlier this month.
Sweesha Sawant, who flew from Delhi to New York on September 17, wrote about her unpleasant experience on X earlier this week.
“A cockroach was found in the omelette served to me on the @airindia flight from Delhi to New York,” the mother wrote in the post on Friday. “My 2-year-old finished more than half of it with me when we got it.”
“Suffering from food poisoning as a result,” he added. In the post, Sawant shared a photo showing a dead cockroach lying on an omelette.
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An Air India customer reported that he found a cockroach in his in-flight meal. (iStock/iStock)
The mother, who works as a journalist in India, also shared a video she recorded on the flight where she discussed the filth she encountered on the plane.
“Even the pouches on these seats were not clean and waste bottles were falling in them, and when I alerted the staff about it, they said it was a mistake,” the passenger said.
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“But how wrong?” Savant added.
An Air India Airbus A350-900 at London Heathrow Airport LHR, UK. (Nicolas Economou/NurPhoto via Getty Images/Getty Images)
An Air India spokesperson confirmed to Fox Business that they were aware of the incident. The employee added that the airline “works with reputable caterers who cater to leading airlines worldwide and have strict SOPs. [standard operating procedures] and multiple checks to ensure the quality of food served to our guests.”
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“We are concerned about the customer experience in the mentioned instance and have taken it up with our catering service provider to investigate further,” the spokesperson added. “We will take necessary measures to prevent recurrence of such incidents [the] the future.”
The social media post comes as Air India faces scrutiny for the unsanitary conditions of its planes. Last week, a passenger named Anip Patel documented his experience flying first-class from Chicago to Delhi, calling it “the worst first-class cabin I've ever had”.
An Air India customer recorded his frustrating experience on a first class flight last week. (Anip Patel / @mondayswithmohan via TMX/Fox News)
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Patel's video, which has garnered millions of views on TikTok, shows a first-class cabin full of hair, torn furniture and dirt-covered cracks. The passenger also said that his headphones got tangled and covered.
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“The entertainment system didn't work for a full 15 hours,” the Chicago resident said. “Everything was broken. They literally taped the wall to tape the thing up.
“It was a nightmare. I was robbed on this flight.”
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