Delta Air Lines is giving its cabin interiors a facelift. Here's a peek inside.
Delta Air Lines wants to enhance the passenger experience before the plane even leaves the ground.
The airline, which will celebrate its centennial next year, announced Tuesday that it is embarking on a “nose to tail” redesign of its interior cabins. Refreshes include new seat fabrics and materials, mood lighting throughout the plane and memory-foam cushioning in some cabins.
The interior comes as a facelift carrier, which was badly hit by Crowdstrike outages worldwide In July, third-quarter revenue fell 26%.
The refresh is “the result of extensive research into changing customer expectations and lifestyles,” Delta said in its announcement, which emphasized the company's dedication to “enhancing the travel experience.” with Passenger complaints increased in 2023Even low-cost carriers like Southwest Airlines are looking to cater to customers A more premium flight experience.
“As we embark on our next century of aviation, this refreshed cabin interior combines utility with beauty to create an environment that feels fresh, sophisticated and timeless, reflecting the evolving tastes and expectations of our customers,” said Mauricio Paris, Vice President of Customer Experience Design. President Delta A, said in a statement.
Here's a look at what Delta passengers can expect from the restructuring.
Soft seats
Delta Comfort+ and Main cabin passengers will enjoy seats made of engineered leather with updated colors and red accent stripes. On wide-body planes, Delta Comfort+ and main cabin seats will have the added luxury of memory-foam cushioning.
Premium passengers in the Delta One cabin will have seats upholstered in soft, breathable fabrics made from a blend of fur and nylon, according to the airline.
Despite differences in furniture and materials between the various seating categories, the redesign aims to bring a premium look and feel to all cabins, making “everything consistent,” according to a promotional video, so that “no matter what, it looks brand new.”
Advanced lighting
Delta's new cabins will also feature what the company describes as an “enhanced lighting program” throughout the plane. “Every flight is different, so we focused on creating warm, calming and atmospheric lighting options that create an environment where customers can rest and relax or stay as productive as they wish,” Paris said.
It has curated lighting moods for different phases of flight. For example, during boarding, “we focused on the 'moment of recession' — warm and inviting lighting that makes the cabin look spacious and open,” according to Delta.
At mealtimes: “We paint in rows that make it feel like you're at a candlelit dinner—making the meal more natural and inviting.”
Sleeptime: “As the light dims for sleep, we borrow from the sunset and gradually remove the blue light while bringing in warm amber tones that recall the glow of sunset.”
When waking up: “When it's time to wake up, the cabin gradually brightens with morning and daylight.”
Improved bathroom
As part of the refresh, restrooms will have bright walls and calming blue cabinets. According to Delta, the new smooth floor with color spots will ensure “improved cleanliness and safer traction.”
According to Delta, the new cabin design will begin flying domestic and short-haul international routes on narrow-body Boeing 757 aircraft later this fall. Refurbished cabins on wide-body Airbus A35 aircraft will make their appearance in 2025, with the rest of the airline's fleet to follow “over the next few years”.