Starbucks North America CEO Michael Conway has resigned after just 6 months in the position

In a surprising move, Michael Conway, Starbucks (NASDAQ:SBUX) North America CEO, has resigned after just six months in the role.

what happened: Conway, who took the position in April, informed the company of his decision last week, according to a Securities and Exchange Commission filing. He will remain with the company until Nov. 30 to help with a leadership transition, ending his 11-year tenure at Starbucks, Business Insider reported Tuesday.

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Prior to his North American CEO role, Conway served as group president of international and channel development and president of Starbucks Canada. His appointment was part of a restructuring effort by the former CEO Laxman NarasimhanBloomberg noted in March.

Instead of hiring a new CEO for North America, Starbucks announced this Sarah TrillingThe company's president of North America will oversee retail operations across the region. Trilling has been with Starbucks for 22 years and previously managed 3,500 stores as senior vice president of the North division.

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The company aims to improve decision-making efficiency by streamlining its leadership structure, the Wall Street Journal reports. Conway's departure follows other significant leadership changes, including its recent hiring Brian NickleFormer CEO of Chipotle, as new top executive of Starbucks.

Operational challenges have affected Starbucks' North American stores, with complex beverage orders, rising prices, and varying foot traffic impacting employees and profitability. Nickol plans to restructure operations and focus on customer experience, he said last week.

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Why does it matter?: The leadership change comes amid a series of strategic changes at Starbucks. In March, the company announced a new geographic leadership structure to support global functions, hiring Conway as North America CEO to lead the initiative.

This appointment was given in the month of August Brian Nickle As the new CEO boosted Starbucks' valuation by $15 billion in just one day. Nickle, known for his successful tenure at Chipotle, aims to steer Starbucks through its current challenges and improve the customer experience.

On his second day as CEO, Nicole outlined his vision to reconnect Starbucks with its community coffeehouse roots. He emphasized the need for comfortable seating and a clear distinction between “to-go” and “here-for” services to improve the in-store experience.

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Image by Shaheen Sezer Dincer from Pixabay.

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This article Starbucks North America CEO Michael Conway steps down after just 6 months in position originally appeared on Benzinga.com

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